Frequently Asked Questions

In what circumstances a face-to-face identification of me and my id documents would be required?

A face-to-face identification was recently required under the prevailing Israeli law, for a customer who wants to convert or send the equivalent of more than 50,000 Shekels within 6-month period.


A substitute in the form of online identification, for a client related to Israel, may be allowed given certain conditions are met. You may read more about such possibility of online identification, by clicking here.

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